Hi Kristine,Unfortunately Payroll Support (KeyPay) is unable to assist me with my issue and have pointed me back to QBO Support.They didn’t say why but it may b...

Thanks again Kristine,I've reached out to Customer Care via the Payroll Support button and will post back here once resolved.Regards,Neil

Hi Kristine,Many thanks for your suggestions, but unfortunately none have worked (F5 refresh, clear cache, different browser). Note: I use Chrome normally but t...