I am using QB Enterprise 2019. I use the document scanning feature. I attach copies of checks (customer) to my invoices. They scan just fine but when I go into the payment screen and try to attached that check, it is not there. As a matter of fact alot of scans are not there. So I go back up to Company-Documents - Document Center and the check is there. QB says it is because I have a virtual server. I disagree, when you put the file on a local computer and try it they still do not show up in the attach file screen. So the virtual server theory doesn't stand up. I have had this issue for a very long time and just today, after having to scan the same document several times to attach it to multiple documents, I have had enough. Anyone else heard of this issue?
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