Well, %$@#. This was the quickest and most discouraging community chat I've ever found. We were changing our internal processes based on the assumption that Wor...
The issue I have with this response is that QB NEVER asks me if I want to create a credit memo. I'm trying to create a credit memo from the unapplied overpaymen...
OK, so I changed the dates so the statement didn't look so bad, and sent it to the customer. They're insisting I issue them a credit memo. THIS IS A REALLY CRAP...
I just tested this and sent the statement to myself, before sending to the customer, and I'm so glad I did! The statement formatting was off, and by including s...