I don't know if this will help but I had the same issue with the CA sales tax record payment button missing. The CA department of revenue switched our business ...
Today I logged in and got a popup screen saying QBO will now "auto match" everything unless I turn the feature off under "table settings". Needless to say I can...
My issue is the poor service from your Merchant Services team. So you are saying, just contact them again? I assume I can expect more hours of wasted time and f...