Thank you, thank you, thank you. I have wasted an entire morning trying to fix this when it randomly happened again and the alphabetizing did not work.
I always create an invoice for a non-inventory item "over payment" before I post the check. I use the check number for the PO. After posting the full payment (i...
I always just add the over payment to the invoice as a misc. item and then issue a credit memo for the misc. item and identify it as an over payment. This way y...
Before you process the payment: Create a dummy invoice to charge the over payment to, then you just credit the dummy invoice you created to send to the customer...
This is a terrible non-solution. QB used to let you create a credit memo for an over-payment. Your work-arounds are all very unprofessional. Telling my customer...