I just spent 45 minutes waiting for a chat and another 20 minutes back and forth in a chat regarding this issue when I somehow got disconnected from the chat. I...
i should add that although I am a ProAdvisor, I am not working with these companies through Online Accountant, nor do I intend to. Again, if that matters.
I have installed the app and am trying to make it work with multiple companies. We have 3 related companies. The main one is an online advanced subscription acc...
Thanks, Zack. Not sure why an email option wouldn't already be there, as it is one of the options when logging in to the account.And I'll keep in mind the featu...
I am in a similar situation, but in my case when I try as the primary admin to elevate a standard user to admin, I receive a prompt to verify my identity with a...
