I am having a similar issue. The sales receipt is marked "payment failed" so no money came into our account. BUT, on statements and reports I make, it shows tha...
My problem is the opposite. I want to write off a customer invoice that we are sending to collections. I did exactly what you said to do and I when I run the pr...
I am in quickbooks online and using cash base accounting. I am still unclear how to best move the balance on this unpaid invoice to the asset account I created....
Here is my scenario. I have an invoice for $2000. I sent it to collections so I created an asset account in the chart of accounts called "in collections". I cre...