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Intuit Batch Deposits

Intuit batch contains received payment and refunds sent. When I try to match- I only have the option to choose from payments received or in case if refunds are larger- I only have the option to choose from refunds. Is there anyway I can stop intuit from creating batch deposits of debit and credits together or is there anyway I can match payments received and refunds sent on the same batch deposit?

QuickBooks Team

Re: Intuit Batch Deposits

Hello coastalliving,

I’d love to help you out with this. I just need additional details so I can provide better solution.

Are you using QuickBooks Online or QuickBooks Self-Employed subscription? Did all of the downloaded transactions posted in the Receive column, or there are some in the Spent column?

Do the transactions you’re referring to include refunds deducted from the payment amount? I’d appreciate if you can provide screenshots on how the batch transaction is posted.

Looking forward to your response! Thanks in advance.