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Payroll withholding failed

Using manual payroll option and direct deposit checks have nothing taken out at state/federal.  This was automatic in the past. The checks deposit tomorrow; how do I subtract and catch the checks?

Best answer 03-13-2019 03:29 PM

Accepted Solutions
QuickBooks Team

Re: Payroll withholding failed

Hi there, @mcfarlandrr1.

 

It's nice to see you again in the Community. I'm here to share some information about federal and state income taxes.

 

The most likely reason why these taxes are not calculating are the following:

 

  • Annualized salary exceeds the salary limit.
  • The gross wages of the employees are too low.

 

Our system calculates the tax based on:

 

  • Taxable wages.
  • The number of allowances/dependents.
  • Pay frequency.
  • Filing status.

 

For more information, you can also check out the IRS 2018 Publication 15 and proceed to the Percentage method (page 44-45).

 

On the other hand, since the checks are already processed, I suggest contacting our Payroll Support team. They have tools that can pull up and check your account and process the corrections. You can visit this link to get their most updated contact information: https://community.intuit.com/browse/standalone-intuit-payroll-contact-us.

 

This should answer your concern for today. Please let me know how it goes after contacting them. I'm only a few clicks away if you have any additional questions. Wishing you and your business continued success!

1 Comment
QuickBooks Team

Re: Payroll withholding failed

Hi there, @mcfarlandrr1.

 

It's nice to see you again in the Community. I'm here to share some information about federal and state income taxes.

 

The most likely reason why these taxes are not calculating are the following:

 

  • Annualized salary exceeds the salary limit.
  • The gross wages of the employees are too low.

 

Our system calculates the tax based on:

 

  • Taxable wages.
  • The number of allowances/dependents.
  • Pay frequency.
  • Filing status.

 

For more information, you can also check out the IRS 2018 Publication 15 and proceed to the Percentage method (page 44-45).

 

On the other hand, since the checks are already processed, I suggest contacting our Payroll Support team. They have tools that can pull up and check your account and process the corrections. You can visit this link to get their most updated contact information: https://community.intuit.com/browse/standalone-intuit-payroll-contact-us.

 

This should answer your concern for today. Please let me know how it goes after contacting them. I'm only a few clicks away if you have any additional questions. Wishing you and your business continued success!