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unable to download payroll update

unable to download payroll updates

1 Comment
QuickBooks Team

Re: unable to download payroll update

Hi there, joanne5.


Are you seeing any prompt messages when you update your payroll?.


You'll want to update the QuickBooks program to fix any damaged components for payroll updates. 


Here's how:

  1. In the QuickBooks Help menu, select Update QuickBooks.
  2. Go to the Update Now tab on the Update QuickBooks windows.
  3. Put a check mark in the Reset Update box.
  4. Select Get Updates.
  5. Afterwards, restart QuickBooks. When prompted, accept the option to install the new release.

I have an article here for additional reference:


Let me know if you need further assistance, I'd be glad to help.