Anyone know how to resolve a blank home page? I don't know why but my home page is suddenly blank. All other shortcuts work, it's just the home page that is blank.
Hi there @enzed,
Welcome to the QuickBooks Community. Let’s work together to get the icons back to your QuickBooks Desktop home page.
The blank home page can appear if the resolution settings on your computer are not optimized. The program is designed to work with the Windows DPI settings, so let’s perform some solutions to resolve the issue.
First, we need to change the DPI by following the steps below:
If you still get an empty screen, here’s what we need to perform next:
If output is the same, see the additional steps below:
Once done, log back in and open QuickBooks to see if you can view all icons and shortcuts on the home page.
If you continue to get the blank home page, I suggest editing your computer’s screen solution. The steps are outlined in this article under Solution 4: QuickBooks Desktop display issues.
Stay in touch with me on how the steps work for you. I’m just here if you need further help. Have a great day.