I can help fix the lagging and spinning issues you encounter while performing a task, christie-premier.
You'll want to ensure you have a stable internet connection.
If you do yet, still getting the same results, you can do some troubleshooting steps to resolve this. Unexpected issues in QuickBooks are sometimes caused by the amount of stored cache in the browser.
You can try opening your QBO account via a private browser or incognito window. Private browsing will not save any history, so it's a great place to identify issues in the browser. You can use these keyboard shortcuts:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works, clear the cache of your main browser to remove browser history. Otherwise, use another supported browser as an alternative.
As always, you can visit our QuickBooks Community help website if you need tips and articles that can help you on doing other tasks in QBO for future reference.
I want to ensure that you're able to get back to running your business. You can post again if you need more help.
