Let us share some details on why your checking account is on hold and connect you with the appropriate support team to verify the status of your account, ROY.
Many banks aim to resolve the issues within 30 to 90 days and Intuit placed the account on hold to ensure the protection of the interests of all parties involved in the payment process. Below are some of the common reasons for the hold include:
- Several failed authorization attempts.
- Your business type needs to be verified to ensure it complies with Intuit’s Acceptable Use Policy.
- Our system has identified transaction patterns that could be risky for you, your customer, or Intuit.
We recommend contacting our QuickBooks Payments team to check the status of your account and determine the reason for its closure. If you have an ongoing issue or case with an expert, you can check the status in the Resolution Center. Here's how:
- Go to Settings.
- Select Resolution center.
- Click Product support.
We are one post away if you have any other questions about managing your customer payments or QuickBooks-related concerns.
