I can see that you've posted your concern twice here in QuickBooks Community, @landabstract.
For more details and guidance on how to fix the error you're encountering, kindly check out this post where my colleague will share the steps to address the problem: https://quickbooks.intuit.com/learn-support/global/manage-your-account/re-i-have-a-pop-up-screen-st...
If you have any additional questions, don't hesitate to reach out. We're always here to assist!