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Thank you for posting, @pamela. As 4Gal said, PayPal is acceptable for QuickBooks subscriptions. Let me guide you on updating your payment method.
If you require further assistance with managing your subscription, please refer to this article: Manage billing, payment, and subscription info in QuickBooks Online.
I'm also adding this reference to view your payment history for your books: View your QuickBooks Online payment history.
Feel free to reach the Community team again if you've additional questions about managing your subscription. Have a great day!
The selection for Pay pal is greyed out.
Thanks for your prompt response, Pamela.
I'll share additional details on how to manage your Online subscription and ensure you can pay successfully.
If you're resubscribing, you must use the same payment method and billing frequency as your previous subscription once your account becomes inactive.
Once resubscribed, that's the time you can change to a different payment method (PayPal). Refer to this article for guidance: Manage billing, payment, and subscription info in QuickBooks Online.
In addition, you can also pay your QuickBooks subscription using direct debit or bank transfer. Check this article as your guide: Use direct debit to pay your QuickBooks Online subscription.
If you have additional queries about managing your subscription, post them in the comment below. I'll be sure to get back as soon as I can. Keep safe!
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