Can you delete a company

Hello, @darongreen0.

You'll have the option to delete or remove the company from the Company List.

Here's how:

1. Go to the File menu.
2. Click Close Company.
3. Select the Edit List button.
4. Put a check-mark next to the company file you want to delete.
5. Hit OK.

Please see the screenshot below.

I’ve attached these articles for future reference and learn more about managing your company file:

• Create a new company file from an existing one.
• Move your company files to another computer.

If you have other concerns, leave them in the comments below. I'll get back to you shortly.

I have the same question. My situation is similar to this question from @KD8, but I don't need to transfer data: https://quickbooks.intuit.com/learn-support/en-us/account-management/delete-unused-company/00/153905

My old company has been archived and is scheduled for deletion in December 2020.

I am on Quickbooks online, and do not have a "File" menu.

I have run the purge command on it, but I actually want it GONE. How can we delete this OLD, unused company from my "Please select the company you want to open" page? It appears to be causing issues with my mobile app. I'd like to get the mobile app installed before December!

Thank you for joining the thread, @WritingBench.

Let me share some insights about what happens to the QuickBooks Online (QBO) account after canceling or purging the data.

When you cancel your QBO account, you have the read-only access to your data for one year after the cancellation date. This is the reason why your company file is still available under the Please select the company you want to open window.

The account will automatically be deleted or removed from after the scheduled deletion showing up on your screen (December 2020).

To learn more about what happens after canceling a QBO account, check out this article: What happens to my QuickBooks Online data after I cancel?.

Get back to me if there's anything you need assistance with. I'm a few clicks away to help. Have a good day!

@Angelyn_T  I appreciate your swift response. However, the information you provided is just a restatement of information available online. The reasons that have been given for why my old, cancelled company is still available are not relevant to me or my concerns. The online documentation makes it sound like a feature - "your data will still be available for 12 months" - but this is not my issue, nor is it a feature that benefits me. I have no data in that old company. I don't need to know why it's still there, I need to know why it cannot be removed.

I'm told that there's no way to delete the company, but that doesn't seem possible. The company serves me no purpose, and I suspect its existence is responsible for my mobile app's failure to launch. 

Hi there, WritingBench.

For now, a company can only be deleted after a year since the date of the cancellation. 

Although, there's an option to transfer the Master Admin of the company that you want to remove so it will no longer show up in the list. You can use a secondary or a dummy email as the new admin. Here's an article on how to do it: Change your QuickBooks Online master admin user.

You can also app's cache or saved data to make sure it's launching successfully. Here's how: 

• In the QuickBooks Online app:

   

  • Android: From the More options ⋮, select Settings. Then, select Refresh Data and click Yes afterwards.
  • iOS: From the Menu ☰, select Help & Feedback. Then, select Refresh Data and then select Refresh.
  •  
• In your device Settings:

   

  • Android: From your device's Settings, select Apps (varies by device), choose QuickBooks app from the list, and then select Storage. Finally, select clear data.
  • iOS: From your device's Settings, select Setting General iPhone Storage and choose an an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

Once done, re-open the app and check if it would launch successfully without any issues. 

Let me know if you still need help with this. The Community is always here to offer our assistance anytime. 

@JenoP Thank you. That did indeed work to enable me to accomplish what I was trying to accomplish. The mobile application launches on my phone now, and, as you clearly stated, with the new username/login as Master Admin of the current company, I'm only offered that company when I log in.

(Note that if you've cancelled a company, you cannot edit the data - so I couldn't make a change to that Master Admin. I had to use a different email address and add a new user to my current company).

Brilliant solution. Thank you very much for your thoughtfulness.

Jeff

Can you help me with the Mac desktop version?  Thank you.  cthomas38

Thanks for joining this thread, cthomas38.

If you need help in deleting your QuickBooks Desktop for Mac company, you can follow the steps I've outlined below:

1. Log into your CAMPs account.
   If you’re unsure about your account, please see What is CAMPSs and how do I use it?
2. Select the QuickBooks Desktop Account you want to modify.
   If you have more than one, your login profile will show you which one is currently selected.
3. In the Products & Services area, find your subscription or service, then select Details
4. Verify this is the product or service you no longer need, then select Cancel Service under the active
5. Please let us know why you are leaving so we can improve our services. After providing any details (optional), select Continue to cancel.
6. Confirm your cancelation by selecting Cancel Now.

You will see a confirmation message as well as receive an email. For more details on how to cancel your account, check out this article: Cancel your QuickBooks Desktop Subscription.

I've also added some articles about handling subscriptions, business information, and other related matters. 

• Account management
• Manage your QuickBooks Desktop subscriptions and services

If you're referring to something else. please let me know. I'd appreciate any details that you can provide.

As always, feel free to add a comment below if you have any other questions. I'll be around to help. Have a lovely day ahead.