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CANCELDAN
Level 1

CANCEL MY ACCOUNT%0D%0A

I WANT TO CANCEL MY ACCOUNT .. IS THERE ANYONE ? IS THERE A CUSTOMER SERVICE EMAIL?

PHONE #?

 

2 Comments 2
MarshallA
Intuit

CANCEL MY ACCOUNT%0D%0A

Hello,

 

Phone support will be open tomorrow morning as they are closed on Sunday.

 

If you want to cancel your QuickBooks Online account, you can click the following.

Gear Icon/Account and Settings/Billing and Subscription/Cancel

 

(picture attached)

David-212915
QuickBooks Team

CANCEL MY ACCOUNT%0D%0A

Hi @CANCELDAN

 

Welcome to the Community. I'm here to provide information on canceling your account. 

 

Thank you for allowing QuickBooks the opportunity to serve the software needs of your business. @MarshallA has provided the correct steps for canceling a QuickBooks Online account. 

 

Please be aware that your data will be available in read-only access for one year from the cancelation date if you've paid for the software. If this is a trial account, the data will be available in read-only access for 90 days. I recommend the following article for additional insight on cancellation: How to Cancel Your Subscription.

 

Should you still need the customer service phone number, you can get it with the following steps:

 

  • Visit the following link: QuickBooks Support.
  • Select options for the two prompts.
  • Click Get Phone Number.

 

That's it. I'm confident that these resources will assist you with canceling your account. 

 

If I can be of additional assistance, please let me know by posting a comment below. Take care. 

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