I'm here to help you remove an authorized user in QuickBooks, @ST48.
In QuickBooks, only the Primary Contact has the ability to delete a user on the account while still retaining the company's data. This means that even though a user will no longer have access to QuickBooks, all the important company information and records will remain intact in the system.
It's important to note that once a user is deleted, it’ll be permanent though you can still view their history in the audit log.
Follow these steps to delete a user in QuickBooks Online:
- Head to the Gear icon, then select Manage Users.
- Click the Ellipsis icon on the user you want to remove, and then click Delete.
- Finally, confirm by clicking Delete user in the pop-up window.
For QuickBooks Desktop, here's how:
- Access to My Account. If you need help signing in, check out My Account: Login help.
- Visit the Manage your QuickBooks page and choose the product or service you want to manage.
- Make sure you are logged into the correct account, then scroll down to the Authorized Users section.
- Choose the name of the user you want to delete or remove, and then click on Remove User.
- If the user has not responded to the invitation email, you will see the option to Cancel Invite instead.
- Click Remove to complete the process.
Additionally, I've included these articles for a more detailed guide. You can also utilize these if you need to add another user or change a role on the account.
You can always come back to the Community if you have more questions about managing your account. I'm always here to help you out.
