After adding a new hourly employee, I also add a new user for time-tracking only, see image.
When the same hourly employee is longer with the company, what is the best practice on managing the corresponding time-tracking user. It is good policy to delete the time-tracking user? If retaining, is there a recommended duration per federal / state laws?
Solved! Go to Solution.
Hi anonEthos!
I'm here to share details about users in QuickBooks Online.
The Time tracking-only user allows employees or vendors to enter timesheets for themselves. It has nothing to do with federal or state laws. You can add or remove the access at any time and it's your discretion.
You'll want to check these links. These will explain more how to manage users in QuickBooks Online:
Keep on posting here if you need anything else. Take care!
Hi anonEthos!
I'm here to share details about users in QuickBooks Online.
The Time tracking-only user allows employees or vendors to enter timesheets for themselves. It has nothing to do with federal or state laws. You can add or remove the access at any time and it's your discretion.
You'll want to check these links. These will explain more how to manage users in QuickBooks Online:
Keep on posting here if you need anything else. Take care!
@AlexV : Thank you for your response and providing clarity
Hello Alex,
If we are not able to see the user in our 'manage users' area, so we are not able to edit or delete the connection to the time tracking only user account, how do we make the user inactive in our vendor file?
Can the vendor make a disconnection from their side? If so, how do they disconnect for the time tracking only user account?
Thank you for your help.
Denine
I see the importance of maintaining accurate vendor information, Denine. Allow me to chime in and assist you delete a time tracking only user.
If you are unable to see the Manage users option in QuickBooks, it is possible that you are logged in as a regular user instead of the master admin. The ability to manage users and make changes to user accounts is typically restricted to the master admin role.
To resolve this issue and gain access to the Manage users area, please ensure that you log in to QuickBooks using the master admin credentials. The master admin has full control over user management and can make the necessary changes to user accounts, including making a user inactive in the vendor file.
I'm also adding this resource to learn about the different options for user roles and access permissions: User roles and access rights in QuickBooks Online.
If you have any further questions or need assistance with user management or disconnecting the time tracking only user account, please don't hesitate to reach out to our support team. We are here to help you navigate through this process and ensure that your vendor file is accurate and up-to-date.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here