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Level 1

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

 
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Best answer March 01, 2020

Best Answers
QuickBooks Team

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

I'm bringing good news to you, Hzun.

 

In addition to what vpcontroller shared, you can connect your bank or credit card account to Online banking using the Simple Start version.

 

I'll guide you on how to connect your account:

  1. Click Banking, then go to the Banking tab.
  2. Select Connect account.
  3. Search for your bank or credit card account, then click Continue.
  4. Enter your bank credentials.
  5. Select the account you want to connect, then click Connect.

I'll share the article about connecting bank and credit card accounts to QuickBooks Online for additional information. 

 

If it's your first time to connect the account, some bank downloads the last 90 days of transactions, while others go back as far as 24 months.

 

If you wish to download more, you can use the WebConnect feature or Excel CSV files to import these transactions manually. 

 

Tag me if you have more questions. I'll respond to your post as soon as I can. 

View solution in original post

6 Comments
Level 11

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

@hzun 

 

Yes, definitely. Bank feeds works exactly the same way like on other plans.

QuickBooks Team

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

I'm bringing good news to you, Hzun.

 

In addition to what vpcontroller shared, you can connect your bank or credit card account to Online banking using the Simple Start version.

 

I'll guide you on how to connect your account:

  1. Click Banking, then go to the Banking tab.
  2. Select Connect account.
  3. Search for your bank or credit card account, then click Continue.
  4. Enter your bank credentials.
  5. Select the account you want to connect, then click Connect.

I'll share the article about connecting bank and credit card accounts to QuickBooks Online for additional information. 

 

If it's your first time to connect the account, some bank downloads the last 90 days of transactions, while others go back as far as 24 months.

 

If you wish to download more, you can use the WebConnect feature or Excel CSV files to import these transactions manually. 

 

Tag me if you have more questions. I'll respond to your post as soon as I can. 

View solution in original post

Level 1

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

Hi,

 

How about PayPal transactions? It seems different on the other version of QBO.

 

Thanks,

Len

Moderator

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

Thank you for posting here in the Community, @Len8.

 

Let me provide some clarifications about how to handle PayPal transactions in QuickBooks.

 

There are three ways you can connect PayPal to your account and it supports all versions of QBO. You can either use Connect to PayPal app, Sync with PayPal app, or PayPal Bank Feeds.

 

For additional information, I've attached some articles you can use to know more about using PayPal:

 

Let me know in the comment section below if you have any other questions. Have a great day ahead.

Level 1

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

How many bank accounts will simple start Quickbooks let you connect? I am having an issue with Chase. I have 11 accounts but only 4 will link. The Chase app says they are all connected but when I go back to banking in Quickbooks only 4 show......

QuickBooks Team

Does the Simple Start QuickBooks subscription include bank and credit card feeds into QuickBooks?

Thanks for visiting the Community about your concern, JamesT1.


I’m here to help clarify why some accounts are not showing on the Banking page.


In QBO, you can connect as many accounts when using the online banking feature. In regard to the missing banks, this issue is already reported to our engineers. They’re diligently working to get this resolved as quickly as possible.


While there isn’t any workaround available, we have to make sure you’re in the loop for the progress of the investigation. Signing up to the list of affected users requires account verification. I’m unable to collate sensitive information in a public space like the Community for security reasons. I suggest contacting our QBO for further assistance. One of our specialists can add your company information in a safe environment.


To reach them:

 

  1. Go to the Help icon at the top to open the QB Assistant window.
  2. From there, choose how you want to reach out to our support team: Ask a question or Talk to a human.
  3. Follow the on-screen instructions to continue.
  4. Make sure to provide this information to expedite the process: INV-45651.
    qbo new contact.png

After adding to the list, you’ll receive email updates about the issue. We’ll keep you posted on this thread once the permanent solution is available. This way, other users will know how to fix the problem.


For more insights about the online banking feature, see the Connect bank and credit card accounts to QuickBooks Online article. It outlines the complete instructions on how to link an account to the bank feeds. You’ll also find links about categorizing transactions and steps to keep your accounts up to date.


Additionally, this guide provides an overview of how to fix when transactions are not downloading. From there, you’ll find some links to common online banking errors: What to do if you see a bank error or bank transactions won’t download.


I appreciate your patience while working through this. Reach to me anytime if you need assistance with QBO. I’ll pop right back in to help. Have a good one.

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