Let me give you steps to recover your password, LSH1.
For admin password:
For a user password:
Check these articles for future reference:
Please let me know if you need anything else.
hi @Roxanne2 ,
Do you have any access to the registered email of your admin? The reset code will be sent into it. You may ask Intuit Data Service for assistance as well. Otherwise, you have to purchase a 3rd party password recovery service for $50-$75.
After i enter name,email,phone, and zip, it tells me the info doesnt match. I may have entered something wrong during set-up. So, i cant get it to send the reset code. How do i fix this?
You'll want to select the Don't see your email in the list above? option when resetting a password in QuickBooks Desktop. Let me guide you with the steps.
For QuickBooks 2020:
For QuickBooks 2019 and earlier:
In addition, you'll find all the information including the name, email address phone number and ZIP code when you sign into CAMPS.
Please check this article for detailed steps and information: How To Reset Your Password.
You'll also want to use the Automated Reset Tool in QuickBooks.
Fill me in if you need more help. I'll always be here to assist.