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cesarsframing-gm
Level 1

Hello I’m not happy with your service why I’m getting charge 80 a month I only want to pay what they offer me at subscription

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Hello I’m not happy with your service why I’m getting charge 80 a month I only want to pay what they offer me at subscription

What did they offer you?

LieraMarie_A
QuickBooks Team

Hello I’m not happy with your service why I’m getting charge 80 a month I only want to pay what they offer me at subscription

Hi there, @cesarsframing-gm. I'll help you get directed to the right support to address your concern right away.

 

Our Customer Care Support team can take a look at your account and check why you're charged for that amount. You can contact them directly from your account.

 

Here's how:

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.undefined

 

Additionally, if you need to make some changes to your billing, payment, and subscription information, you can manage them directly from QuickBooks Online.

 

Thanks for coming to the Community. I look forward to being able to help you with any concerns you may have regarding QuickBooks.

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