Hello there, @Out of patience.
It's our priority to ensure a great customer service experience.
This isn't the kind of service I want you to experience when reaching out to us. We want to get you back in business and be able to log in to your account.
To address this issue right away, I recommend reaching out to our support team. They have the tools to check your account securely and perform a screen-sharing session to pinpoint its root cause.
Here's how:
- Click Help in the upper right-hand corner of QBO.
- Tap Talk to a human, then type in Talk to a human.
- Select I still need a human.
- Press Contact Us.
- Choose a way to connect with us: Start a chat or Get a callback.
Also, I want to ensure your issue gets prioritized Hence, I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact Payroll Support.
Please feel more than welcome to reach out if there are any other questions. Have an awesome day and stay safe!
