Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Barbara-Bales
Level 1

How can I turn off AI in quickbooks

it's intrusive and I don't use it.

7 Comments 7
FishingForAnswers
Level 10

How can I turn off AI in quickbooks

@Barbara-Bales  I may have some terrible news to share.

KayePe
QuickBooks Team

How can I turn off AI in quickbooks

Your voice, based on your experience, matters to us, Barbara. Let me help you with this.

 

In the meantime, please avoid clicking the Business Feed button to navigate our platform without engaging with its functionalities. We want you to know that turning it off is not currently available. I suggest sending a message to our development team. Sharing details about your experience with the QuickBooks AI assistant can be very influential. The development team takes user feedback seriously, and it could lead to a more permanent solution.

 

Here’s how you can send feedback:

 

  1. In the Gear icon, click Feedback
  2. Enter your comments and suggestions. 
  3. After that, hit Next to submit. 

 

In the future, streamline your QuickBooks tasks by adding users who can assist with company operations and bookkeeping. You can customize their roles within your company file to ensure tasks are completed on time.

 

You can revisit this thread if you still have concerns about the QuickBooks AI assistant or any QBO matter. I'm here to assist you every step of the way. 

Janet Mc
Level 1

How can I turn off AI in quickbooks

Barbara, I hate it too.  It takes up a ridiculous amount of my laptop screen while hiding pertinent tabs.  And it serves absolutely no purpose.  I am really angry that turning off AI is not an option.  If a QuickBooks user is so incapable of entering data without AI, they shouldn't be doing it.  I plan to continue to complain to Intuit at every opportunity.  Unfortunately, my time is valuable and complaining to Intuit just wastes it.

Greebo
Level 2

How can I turn off AI in quickbooks

This is absolutely unacceptable behavior on Intuit's part.  To force us to use AI of all things, then NOT have an implemented technique for disabling it?  You all should be looking at a class action lawsuit for this stunt.

gwain
Level 1

How can I turn off AI in quickbooks

I cannot agree more.  My blood pressure shoots up every time AI appears.  There needs to be an easy way to turn the feature off.  

quiltyja
Level 1

How can I turn off AI in quickbooks

Same here! Really pissed off that I'm going back in and unreconciling non-paid invoices (not in bank account from customer) each month. I think AI is thinking it's paid based on the borrowing mechanism, then failing to keep the invoice as un-paid, sending the customer reminders of payments. I just had this happen with 5 invoices this month that aren't paid but was automatically set to paid...FRUSTRATING!!! Turn off AI, it's not tracking correctly against bank transactions and invoices!!!!

Mary D1
Level 1

How can I turn off AI in quickbooks

I can't agree. It is very frustrating and a waste of time. Please give us the option to turn it off.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us