How do I add a second accountant?

You can consider adding your second accountant to the Manage Users page in QuickBooks Online (QBO), @HH10. I'd be glad to walk you through the process. 

To begin, please note that only a primary admin can add or invite an accountant. To add your second accountant, you'll first need to invite them to your account. They'll then receive an email with the invitation.

Here's how to invite your accountant: 

1. Log in to your QuickBooks Online account as a primary admin.
2. Click the Gear icon, then select Manage users.
3. Select the Accountants or Accounting firms tab.
4. Enter your accountant’s email address, then hit Invite.

Once your accountant accepts the invitation, their status on the Manage Users page will change from Invited to Active.

If they already have QuickBooks Online Accountant, they'll receive a link to access your QBO company. If they don't, they'll need to sign up for a free account to access all the features available in your version of QBO.

Need more help with managing and adding users to your account? Check out these resources: 

• Add and manage users in QuickBooks Online
• Add accountant users

Visit this page to learn more about different options for user roles and access permissions in QuickBooks.

Don't hesitate to reach out to us if you have further questions about managing users in QBO. I'll be of help. Have a good one. 

My second accountant cannot accept the invitation because an SMS verification is being sent to the wrong number. How do I change the SMS verification number?

I'm here to help you change the SMS verification number so your accountant can receive the invitation, nathan. 

To start, I'll need to ask further questions to clarify your concern and provide you with accurate resolutions. 

May I know if the issues you're having relate to this prompt?

If so, we can update your phone information to enable the program to send the invitation. I'll guide you on how: 

1. Sign in to your Intuit account.
2. On the left menu, choose Sign In & Security.
3. Under the Phone section.
4. Click the Verify link, then hit Change.
5. Enter your new phone number, and then select Save.

Afterward, we can resend the invitation. 

However, if you meant something different, can I ask for more details about the problem you encountered? Additional information about this will help me narrow down the cause of this matter. 

Moreover, I'll add these articles to help you on how to add or delete user-profiles and the different roles and access permissions in QuickBooks Online (QBO): 

• Add and manage users in QuickBooks Online
• User roles and access rights in QuickBooks Online

Count me in if you have more inquiries about adding your accountants to your QuickBooks account by leaving a comment below. I'll get back to you as soon as I can.