We're sorry to let you go, but I'm here to make the cancelling process easy for you, @lewisforageprodu. Let me show you how.
Cancelling your QuickBooks Online (QBO) account will depend on where you bought your subscription (direct from Intuit or through a mobile app). Before doing so, I encourage you to save and/or export all the necessary lists and reports for future use.
If you purchase your subscription online directly from Intuit, you'll have to log into your account and visit the Billing & Subscription menu. For the detailed steps, here's how:
- Open a web browser on your computer.
- Sign in to QBO as an admin user.
- Go to the Gear icon.
- Select Account and settings.
- Choose the Billing & Subscription tab.
- In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
- Follow the onscreen steps to complete the process.
I've attached a screenshot below that shows the fifth and sixth steps.
![Cancel QBO Subscription.PNG Cancel QBO Subscription.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/70358i01D6DFDDD9B5819F/image-size/large?v=v2&px=999)
If you bought from a mobile app store, you can check out this article's Cancel a subscription bought from a mobile app store section for the step-by-step guide: Cancel your QuickBooks Online subscription or trial.
Additionally, you'll have read-only access to your QBO data for a year after you cancel your subscription. To learn more about data availability and export policies, you can refer to this article: What happens to my QuickBooks Online data after I cancel?.
Thanks for giving us the opportunity to work with your business. I'll be happy to help you if you need further assistance. Take care and stay safe.