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lewisforageprodu
Level 1

How do I cancel quickbooks I don't use this account?

how do you cancel one account?
1 Comment 1
Rea_M
Moderator

How do I cancel quickbooks I don't use this account?

We're sorry to let you go, but I'm here to make the cancelling process easy for you, @lewisforageprodu. Let me show you how.

 

Cancelling your QuickBooks Online (QBO) account will depend on where you bought your subscription (direct from Intuit or through a mobile app). Before doing so, I encourage you to save and/or export all the necessary lists and reports for future use.

 

If you purchase your subscription online directly from Intuit, you'll have to log into your account and visit the Billing & Subscription menu. For the detailed steps, here's how:

  1. Open a web browser on your computer.
  2. Sign in to QBO as an admin user.
  3. Go to the Gear icon.
  4. Select Account and settings.
  5. Choose the Billing & Subscription tab.
  6. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  7. Follow the onscreen steps to complete the process.

 

I've attached a screenshot below that shows the fifth and sixth steps.

Cancel QBO Subscription.PNG

 

If you bought from a mobile app store, you can check out this article's Cancel a subscription bought from a mobile app store section for the step-by-step guide: Cancel your QuickBooks Online subscription or trial.

 

Additionally, you'll have read-only access to your QBO data for a year after you cancel your subscription. To learn more about data availability and export policies, you can refer to this article: What happens to my QuickBooks Online data after I cancel?.

 

Thanks for giving us the opportunity to work with your business. I'll be happy to help you if you need further assistance. Take care and stay safe.

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