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ferrariroofrestorations
Level 1

How do I continue to scroll when I'm working on an estimate?

 
1 Comment 1
Dandie_A
QuickBooks Team

How do I continue to scroll when I'm working on an estimate?

Let's tackle the scrolling concern with your estimate in QuickBooks Online, ferrari. To do this, we'll use a troubleshooting step to resolve the problem.

 

If you're accessing QuickBooks Online on a computer, consider trying a different web browser or using the incognito/private mode in your current browser. You can activate the incognito mode with the following keyboard shortcuts: for Chrome/Edge/Firefox, press Ctrl+Shift+N; for Safari, press Command+Shift+N.

 

For general browser troubleshooting, please follow these steps:

 

  1. Restart your browser.
  2. Clear your browser's cache.
  3. Add Intuit as a trusted site.

 

You can also switch to a different supported browser, such as  Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

On the other hand, if you're using the QuickBooks Online mobile app for Android. These updates often include bug fixes and improvements that can resolve any known issues. Here are some quick steps to fix most app-related issues:

 

  1. Change the Wifi data connection on your device to 5G or 4G (varies by device).
  2. Close and restart the app.
  3. Clear app data. To do this:
    1. Open your device Settings.
    2. Select Apps (varies by device).
    3. Choose the QuickBooks app from the list, then select Storage.
    4. Select clear data
  4. Power down and restart your device.
  5. Uninstall and reinstall the app.

 

By following these steps, you should be able to address the scrolling concern and navigate through estimates smoothly in the QuickBooks Online app.

 

Additionally, you can find additional troubleshooting solutions for QuickBooks Mobile App issues by referring to these articles:

 

 

Moreover, for further insights and information about managing estimates, these articles might be useful:

 

 

If you need more information regarding estimates or other questions, you can come back anytime by clicking the Reply button. I'm happy to help you.

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