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Join nowI created a demo company in the educator portal for demonstrating procedures to students, and made an irreversible error. How can I completely remove the demo company I created. I don't want to reset or purge which would leave the company existing. I need to completely remove the company, and recreate.
I appreciate you for sharing this with us, @David. Let me provide you with the steps to call our support team for additional assistance in deleting a demo account in QuickBooks Online.
We will need to reach out to our QuickBooks Online support team to get assistance deleting a demo account.
Please see the steps below:
If you like to update your email address, user ID, and password on your QuickBooks Account, you can refer to this article for your guide: Update or change your Intuit Account sign-in information.
I'm adding this page if you need other resources that help you manage your profit and loss: Financial reports.
Keep me posted if you need more information about this topic. Rest assured I'll get back to you as soon as possible.
Thanks!
Thanks for getting back here in the thread, David.
We're happy you accomplished your task with the help of our colleague. We aim to help our customers complete their tasks on time so they can proceed to move on and do great things.
We'll be here to help you again if you have additional QuickBooks-related concerns or need help performing tasks inside the program. We've got you covered and get back to you as soon as possible. Take care, and have a great day!
I appreciate your comments, but I really didn't complete my task. Your colleague graciously provided me with instructions on how to contact support to get a call back on my problem, which I tried, but it's not working, presumably because it's not during working hours.
I appreciate you for coming back to the thread and sharing what you did to seek additional assistance with your concern. Let me provide the availability of our support so you can contact them directly.
Yes, you're right! It could be you've reached out during none working hours. Please know that our Live Help or QuickBooks Support is only available from 6:00 AM to 6:00 PT on weekdays and 6:00 AM to 3:00 PT on Saturdays. However, if you're using QuickBooks Advanced, they are open any time, any day.
You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.
Lastly, refer to this article if you need further guidelines in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.
Feel free to click the Reply button if you still have any QuickBooks-related concerns. I’ll get back to answer them for you. Have a great rest of the day, educator_david.
Thanks!
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