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I'm here to assist you with getting your QuickBooks ProAdvisor certification going. If you have the regular QuickBooks Online (QBO) company, that would explain why the option to take the certification isn't available.
Sign up for a QuickBooks Online Accountant company first. Click the Sign up for free button so you'll be routed to the login page of QuickBooks Online Accountant (QBOA). Since you already have a QBO account, you can use the same login credentials.
When you have your QBOA account open, follow these steps to start your certification:
View the screenshot below for reference:
You can also view this page that contains articles and videos intended for our QBOA users: Intuit Marketing Hub.
Can I help you with anything else? Let me know by leaving a comment below, and I'll get back to you.
Additional information> staff members of QBOA firms that are attached to the QBOA account will already have available the tab for ProAdvisor