How do I link my 2 online QB accounts, to access both with a single log in?

Hi there, mlevandovsky.

It's nice to see you again in the QuickBooks Community forum. I'll provide steps to make sure you're able to link your two Quickbooks account with the same login credentials.

Once both accounts have a different email address or user ID, you can invite the other company file to use the same email. You'll have to open your one QuickBooks account and choose the email address you want to use for all your companies. For example, we call this email A. Then, the email you no longer wish to use is email B.

Here's how:

1. Sign in to one of your QuickBooks Online companies that you access with email B.
2. Invite email A to the company. When you invite email A, you choose a user type. Then, select Company Admin if you want email A to be able to manage other users and company info.
3. Click Next and tick All. Then, answer the following prompt.
4. Enter your name and the email that you want to login moving forward.
5. Hit Save.

Once done, you'll receive an email notification. Then, make sure to enter the same password or credentials. Once configured, you can now see a switch function (Switch company) under Profile in the Gear icon.

You can refer to this article to see additional information: Sign in to multiple QuickBooks Online companies with one user ID.

Please click this article to see detailed steps on how you can make any change to your log-in credentials in QuickBooks Online: Change your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant , and Qu....

You can always get back if you have other concerns. Please let me know by adding a comment below. I'm here to help you achieve your tasks in QuickBooks.

I am not able to add another user, looks like my account is basic and I don't want to upgrade to another tier for this.

Is there another way of linking the 2 accounts?

Hey there, @ML45. 

Thanks for following the thread. I'm happy to provide an additional way to link your accounts in QuickBooks Online. 

Aside from the steps provided by my colleague above, you can change your email and user ID in your second company, and the accounts will automatically link. I've included some steps to change your email below. 

1. Sign in to QuickBooks Online.
2. Click on your profile icon next to the Gear Icon.
   • 
3. Hit Manage your Intuit Account. This opens the Intuit Account Manager.
   • 
4. Tap the Sign-in & security menu.
   • 
5. Click the User ID, Email Address, or Password section.
   • 
6. Make your changes.
7. When you're done, select Save.

That should do it. Once your user ID and passwords are the same for both accounts, you should be automatically linked. Feel free to check out more details in Change your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant, and Qui....

Please let me know if you have additional questions or concerns about this process. Take care and have a fantastic weekend! 

It doesn't allow me to do that; when I put same email address (under user ID), get the error message below that User ID already taken, so can't hit save.

How do I fix that?

I want to make sure this is looked into, @ML45,

Requesting for an email change is the solution for this concern. The suggestions shared by my colleagues should help you process the request.

If you're unable to process it in your end, I recommend getting in touch with our Support Team. They can help update your account information so you can use one email for your QBO company files.

Regarding our support, we have made changes to our operation hours and our contact options. Our Live Help are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturdays.

Follow these steps to contact our support:

1. Go to the Help menu in QuickBooks, then choose the Search tab.
2. At the bottom click on Contact us.
   
3. Enter the keyword Account Management and Billing in the What can we help you with? box.
   
4. On the next screen, scroll down to How would you like to connect with us section.
5. Choose Chat with us to initiate a discussion with a live agent.
   
6. Enter you account contact information then press Get a chat.
   
7. When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

Kindly post here again for an update on what happens after calling support. I'll be right here if you need further help. Have a good one!

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@ML45 wrote:

I am not able to add another user, looks like my account is basic and I don't want to upgrade to another tier for this.

Is there another way of linking the 2 accounts?

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@ML45 

Do you have one QBSE account and one QBO account? Open a QBO Accountant account with a new email address to manage your both QBSE and QBO accounts easily as the workaround.