Let me be the first to welcome you to the Community. I can provide some information in removing and adding an accountant in QuickBooks Online (QBO).
You can remove the current accountant from your company file by going to the Manage Users section. However, you must be logged in as the Master or Company Admin to execute this action.
Before deleting an accountant, check which Manage Users screen you have to determine which steps to take later in the process. Verify this by going to the Gear icon then Manage Users and by taking a look at the address bar of your browser.
If the link ends in usermgt, you have the new Manage Users interface. If it’s legacyusermgt, then you have the old one.
Here are the steps in removing an account using the new and old interfaces.
To remove an accountant using the New Manage Users screen: 1. Go to the Gear icon and then select Manage Users. 2. Click the Accountants tab, then locate the name of the accountant you wish to remove. 3. From the Action drop-down, choose Delete. 4. Hit Delete in the confirmation window.
To remove an accountant using the Old Manage Users screen: 1. Go to the Gear icon and then select Manage Users. 2. In the Accounting Firms section, select accountant row. 3. Select Delete. 4. Hit Yes to confirm.
Once done, you are now ready to add the new accountant. Follow the steps below if you’re using the new Manage Users screen: 1. Go to the Gear icon and select Manage Users. 2. Click the Accountants tab and select Invite Accountant. 3. Enter the accountant’s name and email address, then hit Save.