How do I sign out?

To the right of the Gear icon, there is a blue circle with an initial in it.  Click that. Then the gray bar that says Sign out. 

I'm not seeing the gear icon on the home page.

I signed on for the first time, and there isn't a gear icon visible. Processing tools, Activity and Reports, Account, Support, and Home are the options I see.

I see a blue bar on the top, with Home as the first option.

Anyone there?

@Flying Pig  Patience is a virtue.  

Not sure which version you are using, but the instructions already provided are for Quickbooks Online.   

Hello @Flying Pig,

@Just_me is correct. The initial post and resolution shared in this thread are the option available for QuickBooks Online.

Based on the tabs you've mentioned, I'm assuming you've logged in with the QuickBooks Merchant Services. With this, you'll only need to close the tab or browser you've logged in with it since the sign-out or log out option is not available.

Additionally, I've also included this helpful reference for a compilation of articles you can use while working with us: Find out how you can manage your QuickBooks Payments account in the Merchant Service Center.

If there's anything else that I can help you with, please let me know in the comments below. I'll be here to lend a hand.

I've tried clicking on the blue circle and it used to work; however, lately, the entire page is greyed and no button appears to sign out.  What do I do now?

Hey there, DragonLill888. Let's get you signed out.

Have you tried using a different browser? Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by pressing the F5 key on your keyboard to refresh the page.

If you're still unable to sign out, let's open your account on a private browser to start a new session. You can use these shortcut keys depending on the browser you're using:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, go back to your dashboard and sign out from there.
 

If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.

In case you need help with login issues, check out this article: Get help if you can't sign in to your QuickBooks Online account. This will provide you with steps on how to fix them.

Feel free to click the Reply button below if you have additional questions. I'm always here to help.