How do you report bugs? For a software that's been around a long time, support is really lacking!

I appreciate your time reaching out to us here, afleming-rebelli.

I'll provide solutions to your concerns. To show all the listed items within a transaction, you will need to make it as billable. Doing so will make each item billable to a customer/project. Before doing so, let's make sure to enable the billable option in the settings.

Here's how:

1. Go to the Gear > Account and Settings.
2. On the left panel, click Expenses.
3. Select Bills and expenses, and put a check mark on the Make expenses and items billable box.
4. Click Save and then Done.

Once done, go back to Projects and open the transaction, then put a check mark under Billable. I've some sample screenshots below for the before and after making the items billable:

With regard to name a bill or an invoice, are you referring to the customer or vendor's name? If so, you have an option to add the From/To column in the project page. 

To do that, in the Transactions tab click the Gear icon above the Action column. Then, put a check mark on the From/To box to show the vendor and customer's name linked to that transaction. Here's a sample screenshot for reference:

You can also check this article for more details about projects in QuickBooks Online: Projects FAQ.

Please let me know in the comments if you have any follow-up questions. I'll be around to help you some more. Take care and stay safe.

Unfortunately, no, neither issue I'm having was addressed.

First issue:

I have a bill from a consultant.  It has line items for 4 projects.  Let's say each is $100.  When I look at the transaction for one of the projects, instead of showing the amount of $100 from that bill that is for that project, it shows the $400 that is the total of the bill.

Second issue:

No, I'm not talking about to/from.  I'm talking about a title, like "Sonoma meeting expenses" or "January hours".  If I have multiple bills from vendors (which I do, because this is a consulting company with many 1099s), there is no way to tell which is for which without opening, and even then, I have to store in the address field to have any information displayed.  Same with invoices to my client - I can't indicate that this is for a specific project or final invoice, or anything like that.  I've started using the memo field, but in other financial software there is generally a title or subject field.

Thanks for getting back to us, @afleming-rebelli,

I'd like to make sure your concern is fully addressed. If you received a bulk bill for multiple projects from another source and recorded it manually in QuickBooks, the system will sum up the total billable amount based on the line items on the transaction. See this:

If you want to see them separately, you need to record it one project at a time. Otherwise, if you're referring to something else, a screenshot of the problem or any additional information will greatly help.

Regarding your second question, the transaction type is fixed for sales and expense entries. If you'd like to tag your transactions, you can use the Class or Location tracking feature for it. This way, you're able to identify the transactions easily just by looking at the reports. You may consider the following steps:

1. Tap the Gear icon and choose Account and Settings.
2. Go to the Advanced tab and pick Categories.
3. Check the Track classes or Track Locations to turn on class tracking. 
4. Select Save and then Done.
   

Once set up, you can assign these class your transactions. See this example:

Once you have the transactions tag, you can open any reports and filter by Class or Location. To learn more about how this features work and how to use them, check out these links:

Set up class tracking.

Set up and use location tracking.

Video tutorials for QuickBooks Online.

Feel free to get back to me for follow-up questions about this or if you need other things with QuickBooks. I'll be right here to help.

How inconceivable Quickbooks doesn't have a clear way to report bugs!

Anyway, when I have multiple account registers open, the names in the account tabs do not correlate to the register beneath it.  For example, the tab is labeled Checking Account but when you click on it, it's for my credit card account.  This has been occurring since the last update.  I've run the utility Rebuild Data.  It doesn't fix the problem.

I am using QucikBooks 2019 For Mac, Version V18.0.7.R8.1, Using a MacBook Pro (Retina, 15-inch, Mid 2014), Running Catalina V 10.15.7

Thanks for joining in on the thread, jbean744.

It's good that you did the Verify and Rebuild Data process head of time. Aside from that, I'd also recommend updating the program to the latest release. This usually fix unexpected results such as display issues. You can follow this link to update QuickBooks for Mac: Update QuickBooks for Mac to the latest release.

After that, you can do the Verify and Rebuild process one more time. This is to determine if the issue still persists.

If the same thing happens, I'd recommend contacting our Technical Support Team. They can review the details of this issue and provide additional steps to fix it.

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Select QuickBooks Mac Desktop.
3. Click the Company file option and select a sub-topic.
4. Click Get Phone Number or Start a Message.

Let us know how this goes so we can further assist you.

So you're saying I have to pay $200 to upgrade to fix the problem that QB caused?  That doesn't make any sense.  I don't need any of the features in the newer releases.  Will QB comp the upgrade?

Let me ease your confusion, Jbean744.

You only have to update to the latest release. Some updates and critical fixes are added in the patch or update. It can resolve the issue you're experiencing.

However, if it doesn't make any difference, I suggest reaching out to our customer care support. This way, an agent can take a better look at this. You can follow JamesDuanT's steps on how you can get in touch with us. 

Feel free to let us know if you have other concerns. You're always welcome to post any time.