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Hi there, @simplylandscapin.
You can perform basic troubleshooting on your browser to check if it's a browser issue or not. Please access your QuickBooks Online account via an incognito/private browser.
To use a private browser, here’s how:
Once done, you can clear the cache on your browser to remove the outdated file that causes a small problem.
If the issue persists, I recommend contacting our QuickBooks Support so that they can assist you to check your account since they'll be able to pull up your account in a secure environment and help you navigate using one of their tools.
Fill me in if you need more help by leaving a comment below. I'll be around in the Community to help. Take care and have a great day!
@simplylandscapin wrote:
I am trying to run reports but I cannot find the button that says run report can you explain to me where it is on the report page
The Reports button is on the left dashboard. See attached screenshot for reference.
Just curious, where were you looking and do you have QuickBooks Online?
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