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Did you click the button to "Run Report" after you selected "Show Non-Zero" for both rows and columns?
Hi there, fjmccann41.
To show only active rows and columns:
If you continue to experience the issue after following the steps above, I'd recommend running the report on a private browser. Here's how to start browsing privately:
If it works fine in the private window, it'd be best to clear your browser's cache or switch to another browser.
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