I paid $84USD for a one-year subscription in March, but was told today that my service has expired, what's going on

Do you have QBO US version or another QBO region? 

I'll make sure you'll get through this subscription issue, echo-xu. 

Since Community is a public forum and we're unable to pull up your account for security reasons. I suggest reaching out to our Customer support team. From there, they have the tools to verify your account and help you with expired service.  

Here's how to contact support: 

1. Sign in to QuickBooks Online.
2. Go to the Help menu and then click Contact Us.
3. Provide query information and then hit Let's talk.
4. Choose to Start a chat or Get a call.

Also, you can check our support hours to get in touch with them at your most available time. 

For additional information about the QuickBooks subscription, visit this article: Manage billing, payment, and subscription info in QuickBooks Online. 

 Please update us here in the Community on how the call goes. I want to ensure your issue has been taken care of. Take care!

That is what i currently pay for a one month subscription

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@Fiat Lux - ASIA wrote:

Do you have QBO US version or another QBO region? 

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@echo-xu 

It is a 3rd party app, not QB Online. Login to our QB Online account as Primary Admin and navigate to he Billing and Subscription menu.