I prematurely cancelled my subscription to QB selfemployed. I renewed the subscription 3 weeks after, but now all my historical information is gone. How do I access it?

Welcome back to the Community, @STP.

Let me share a few details after you cancelled your QuickBooks Self-Employed (QBSE) subscription.

We keep your data for a year after you cancelled the account. Though you resubscribe with the same sign-in information, we remove your accounting data once it exceeds the allowable time. In this manner, we can free up memory space.

You can also contact our QBSE Support team to see if they can retrieve the historical data for you. They got the tools to pull up your account in a secure environment.

Here's how:

1. Sign in to your QuickBooks Self-Employed account.
2. Click Assistant at the top right.
3. Type talk to a human.
4. Choose your preferred support method.

Here's an article of everything you can do, how to get set up, and how QuickBooks tracks everything throughout the year: QuickBooks Self-Employed Overview.

If there's anything else you need help with managing your account, please place a comment here. Anytime I can help. Have a great Sunday!

Hello.

I’m reaching out because I made a significant mistake with my own account and am hoping you might be able to help.

I had been using QuickBooks Self-Employed since February, but I recently migrated it to QuickBooks Simple Start under the impression it would be an upgrade.

Unfortunately, I discovered too late that the features in QBSS are quite different, and I can’t revert back to Self-Employed—especially since Intuit no longer offers this product to new customers.

After speaking with Intuit, they informed me that the only solution would be to locate an active or canceled Self-Employed account (one that hasn’t been migrated) and arrange with the owner to transfer it.

If you happen to have a Self-Employed account you’re not using and would consider selling, plese reply to this message with your contact information so we an discuss terms.

I’m willing to handle the transaction securely via Zoom, phone, or even a conference call with an Intuit representative to ensure transparency.

I would only need the current owner to delete their personal data and payment information, set up a temporary email and password, and then I’d confirm access before completing the payment right away.

Thank you very much for your time and for considering my request—I truly appreciate it and am grateful for any assistance.

Best regards,
Javier