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jane-weal
Level 1

I've got my business data in the QB desktop 30-day trial. I needed to transfer that data to my QB online account but my 30-day trial ended which means no access. Help?

 
2 Comments 2
AileneA
QuickBooks Team

I've got my business data in the QB desktop 30-day trial. I needed to transfer that data to my QB online account but my 30-day trial ended which means no access. Help?

Hi there, @jane-weal.  

 

Thank you for reaching out to the Community. As much as I love to help you, but this is a public forum, and we don't have access to pull up your account for security purposes.   

 

I will route you to the right Customer Support Team for further assistance. As they have the tools to pull up your account in a secure environment and answering any questions you may have. 

 

Before doing so, please check out our support hours to ensure that we address your concerns on time. Here's how to connect with our Customer teams:    

 

  1. Enter or say “Talk to a human.
  2. Choose a way to connect with us: 
  • Start a chat with a support expert
  • Get a callback from the next available expert

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Just a heads up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible. 

 

By the way, you can check out the QuickBooks Self-Employed topics for your reference in the future.

 

That's it. Please don't hesitate to visit us here in the Community if you have other questions. I'm always here to answer your inquiries. Take care!

Fiat Lux - ASIA
Level 15

I've got my business data in the QB desktop 30-day trial. I needed to transfer that data to my QB online account but my 30-day trial ended which means no access. Help?

@jane-weal 

Do a clean install with your trial license

https://quickbooks.intuit.com/learn-support/en-us/install-or-update-products/clean-install-quickbook...

 

Then you may migrate your data file to QB Online (not QBSE)

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

 

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