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antique-horsolog
Level 1

Im having trouble resetting the password....this is actually quite ridiculous

 
3 Comments 3
Ryan_M
QuickBooks Team

Im having trouble resetting the password....this is actually quite ridiculous

Hi @antique-horsolog,

 

I'm here to assist you with your password reset process in QuickBooks Desktop (QBDT). 

 

You can download the Automated password reset tool for QBDT. Right after, follow the steps below to proceed, open this article for the steps on how you can proceed: Use the Automated Password Reset Tool for QuickBooks Desktop. It includes screenshots for your reference. 

 

In case you want to reset a password for a non-admin user, you'll need to contact your QuickBooks admin for assistance. 

 

If there's anything else you need, place them in the comments below. I'll take care of it. 

FILEREPAIR
Level 3

Im having trouble resetting the password....this is actually quite ridiculous

You may have a corrupted Quickbooks Admin password if the reset tool does not work. If that's the case, you will need to send the data file to Quickbooks Data Services for repair or use a third-party service for corrupted Admin repair (https://cutt.ly/qb-password-corrupt).

almeidad
Level 2

Im having trouble resetting the password....this is actually quite ridiculous

I would recommend getting in touch with a 3rd party service provider who can reset the password for you.

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