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Join nowHI, for some reason my credit card and bank account will only import or sync, data from the 1st to 15th of each month. Does anyone know how to fix this? QB and credit card point fingers at each other, since it is with both my CC and Bank, two different companies, I assume it is on the Q
Nice to have you in the Community space, Jeff. I'm here to provide a workaround to this bank transaction syncing issue you encountered in QuickBooks Online (QBO).
First off, can you please share the name of your financial institution? This way, I can check to see if there are any ongoing issues with your bank on my end.
The syncing of bank transactions in QuickBooks Online (QBO) will depend on your financial institution. Thus, I suggest importing your bank transactions from the 16th through the latest date for each month to QBO.
We can use the CSV file from your bank's website to continue bringing them to QuickBooks. Just make sure it's in the correct format and that the maximum file size is 350 KB before you upload it. Here's how:
For more information about this process, you can visit this article: Manually upload transactions into QuickBooks Online.
Additionally, here are some articles that you can read to help speed up the review process of your online bank transactions:
I'm always around and ready to help if you have more questions about managing your bank transactions in QBO. Just click the Reply button to add your comment so I can assist you further. Have a good one!
hi there,
i am having a terrible time importing txns for my credit card account. not sure why.
the tabs you are referring to aren't there anymore (maybe they changed the program?)
anyway, i exported OFX and i can't import. help!
I'm sad to hear you're experiencing difficulties with importing transactions for your credit card account, and it seems that the tabs you were previously referring to are no longer available, @jillatbackbone.
Rest assured, I'm here to help you resolve this issue and ensure a smooth importing process for your credit card transactions.
But before that, may I know if you receive an error message when importing the data? Aside from that, can you provide a screenshot of the tab you're referring to? Any additional information and screenshots you can share would be greatly appreciated. Our goal is to ensure that we offer you precise steps and accurate information to resolve this matter.
Additionally, let's make sure to use the correct file format when importing your transactions in QBO. Keep in mind, that the maximum file size is 350 KB. If the file is too big, shorten the date range and download transactions in smaller batches. This way, you can import your data successfully in QBO.
Finally, I've added a link you can check out that provides answers to frequently asked questions about importing data in QBO. It includes an explanation of what types of data can be imported into QBO: Common questions about importing data to QuickBooks Online.
Keep me in the loop if you have other concerns, @jillatbackbone. I look forward to assisting you further and ensuring a smooth importing experience for your credit card transactions.
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