You can use another supported browser to enter your employees' time, cynthia44.
First off, could you please let us know if you still encounter the error message and what exactly the error message says? Additional information will help us understand the root cause of the problem.
Since you've already tried clearing the cache on your current browser, I recommend using a different supported browser, as it may resolve any compatibility issues that could be contributing to this error.
Here are the supported browsers you can use:
- Google Chrome: version 78 or newer.
- Mozilla Firefox: version 76 or newer. Note: To preview and print forms on Mac OS, you'll also need the Firefox PDF plugin.
- Microsoft Edge: version 79 or newer.
- Safari: version 12 or newer (Mac only).
- Opera: version 68 or newer.
If the issue persists after trying a different browser, please consider reaching out to our live expert support again to review this issue more closely. Our live experts have the necessary tools to investigate why entering your employees' time is not working and can provide real-time solutions to resolve the problem.
You can refer to this article for guidance in managing your project using QuickBooks Time: Set up and use projects for QuickBooks Time.
In QuickBooks Online, you can set up automatic notifications for project invoicing, budget approvals, financials, and delays through the use of workflows. For more information, please check this article: Create and use automated project workflows.
Should you require further assistance with tracking your employees' time or have any inquiries about managing projects in QuickBooks Online, please feel free to leave us a message below.
