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We have purchased new Qbooks edition every three years (as abdicated by Intuit, not by choice).... Anyhow, historically we purchase near the of May. We got a deal, and purchased this year in early March.
If I activate the product in March 2017, will it expire in three years, March 2020, Or will the expire date remain the same, May of 2020?
Solved! Go to Solution.
The software doesn't expire, the support for it does (see article below). If you purchased QB 2017, support should be discontinued May 31, 2020.
The software doesn't expire, the support for it does (see article below). If you purchased QB 2017, support should be discontinued May 31, 2020.
"I'm not trolling for a teacher. I'm trolling for Patriots!"
At least you realize you are a Troll. Recognition is the first step to resolution. Sorry you are offended at how others run their business, but complaining on a Peer User forum doesn't make us want to Read your topics or offer Help. It is a bit like Crying Wolf.
The program's don't Expire. They reach end of life and Lose Support and functions and get no further updates.
You can run it forever, as long as the loss of functions doesn't matter to the tools you use.
Stop Trolling your Peer Users on the Intuit hosted forum about your Displeasure with a company's decision for how to run Their Business. You have alternatives. You have posted your displeasure lots of places, as if We Have Any control over your situation. You are the Customer. You need to Shop, if you are unhappy with any current provider of goods or services.
My Quickbooks for Mac did expire, but won't open and operate as some have said. I simply get the dreaded error message. I use QB Online for another of my businesses, but was actually only using this particular QB desktop for a now closed business. Unlike others, I don't need the functions of check printing, etc. but it's a bit disturbing that software I purchased (not on a subscription) would do this. Very disappointed.
Hi @ackattack,
Thanks for joining the thread. I understand your disappointments and I want to help ensure that your concerned will be taken cared of right away. Can you please tell me what specific error message you're getting when you tried opening the program so I can provide the right information to resolve the issue?
You can also try removing the preference file and follow the steps below:
1. Quit QuickBooks if it is running
2. Press the option key down and choose Go, then the Library menu.
3. The library window opens. Double click on the Preferences folder.
4. Drag the com.intuit.quickbooks20x x list file to the trash (where xx is the year of the QuickBooks version).
5. Relaunch QuickBooks.
Let me know if you have any questions. We're always happy to assist.
Thanks for the reply, but that did not fix it...same error that “this version has expired” then quits when selecting “ok”. It was working up till a month or so ago...same computer it’s always been on, and again only needed to reference data from a closed business.
Hello there, @ackattack.
I appreciate you performing the steps shared by my colleague to fix the message prompt.
Since the error keeps coming up preventing you from working on the company file, I recommend uninstalling and reinstalling QuickBooks Desktop for Mac. Doing so fixes damaged functionalities on the program.
Prepare the license and product numbers before performing the following steps:
Once done, remove the QuickBooks PLIST files to revert all preferences back to its default settings. Let me show you how:
Here’s an article for reference: Reinstall QuickBooks for Mac using clean install.
Now let’s download your QuickBooks Desktop for Mac version. You can use the CD installer if the software was purchased from a retailer.
Make sure to close all running applications to start the installation process. Double-click the downloaded file from the website or insert the CD.
For the detailed instructions, check out this article: Install and set up QuickBooks Mac Desktop.
Right after, open QuickBooks and restore the file. You should be able to work on it without any issues.
Leave a comment if you have any other concerns. I’m always here to help. Have a good one!
Here we are again, three years later and in the middle of a pandemic. Quickbooks couldn't care less. I received my ransom note to spend another $600 for another 3 years to use a pathetic product that never gets any worthwhile updates. Its the same slop from Y2k. No better reporting. No better searching. No better nothing whatsoever. Just an underhanded, deceptive business practice going unabashed in perputity. My payroll subscription is PAID $300 and was auto-charged in April. The following month, ransom demands that payroll will stop working. WHY. My payroll subscription is PAID. Printing checks doesn't require a feature update. Emailing invoices through Outlook doesn't require a feature update. "You can continue to use the product......" Except for anything worthwhile. Oh, and the "Support" that comes with it is only good for 30 days and only good for installation issues. If you are having problems with anything else, you have to spend another $300 for "Support". How do they get away with it? Bhaaaaa, Bhaaaaa, blind sheep being lead down the path by the HOOK in their mouths, that's how.
Hi there, Rickkee.
I'm here to share some insights about the service discontinuation policy and upgrade in QuickBooks Desktop. You'll be notified in advance as services for older versions of QBDT are scheduled to be discontinued. This means QuickBooks Desktop 2017 software will no longer be supported, and you may not be able to access from within your QuickBooks such as Payroll, Online Banking, and Merchant Services. You'll want to upgrade to the latest version so you have continuous access to your payroll.
You can learn more detailed information about this by checking out these links:
We're always here if you need clarifications about the service discontinuation process.
@Rickkee wrote:I received my ransom note to spend another $600 for another 3 years to use a pathetic product that never gets any worthwhile updates.
As you should have known, you don't have to pay it as long as the bankfeeds and payroll updates are not the mandatory services for your business. Consider having a 3rd party importer tool as a workaround. Otherwise, you may purchase a new one time license of QBD 2020 with a lower price thru partner/reseller. You may get QBD Pro 1 user for $200 or QBD Premier 1 user for less than $400.
If you shop around it can be had for $150 per user. I've been paying it for 20 years. But that is not the point. This is predatory sales tactics and although may not be illegal, is certainly unethical. Its the same old slop, wrapped in a different package and all they do is shuffle the menu items around. Its not faster, its not better, it does not provide any added functionality. To review, my points are:
1.) still dog slow, no matter what kind of network or computer you run it on.
2.) I am paid up for payroll subscriptions and have no problem with that, but the program is crippled anyhow if you don't pay.
3.) You cannot fax via QB Web, which is understandable, but the ability to bulk send invoices via Outlook is also crippled if you don't pay.
4.) In the last 10 years, nothing has been added in regards to better reports, better ability to generate custom defined reports. Heck, certain fields you can't even report on, only extract to Excel and do the work myself.
5.) Quickbooks should give me a reason to repurchase it every three years, by improving on the items listed above, other than crippling what I already bought.
I am so tired of having to pay ransom, just to keep payroll and email invoicing running. I understand when Office 2021, or Windows v. 2021comes out, I might need to upgrade to keep syncing with Outlook because of programmatic changes that need to maintain compatibility. I can understand paying the fee in this kind of case. I don't like being fleeced now, for something I might need in a few years.
When I used Quickbooks, I quit using their payroll and used Payrollmate. Their fee for a year is 119, and you could have many employees. They include 941 and W-2 in there as well. It met my needs. I had my treasurer create checks in it, and then manually enter the information in Quickbooks create paycheck tool. That way, in my Quickbooks file, the checks were recorded as paychecks. Payrollmate does have a way to export to Quickbooks, but the checks don't get recorded as paychecks.
I have 2017 and I retired a few years ago and don't use it much anymore but I tried to print an old invoice the other day and it would not print it, is this because it is out of date, or is there something I'm not doing right? Thanks so much for your help answering this. John
Are you running QB on Win 11?
Windows 10 Home. thanks
Try to run QB File Doctor. If the same error persists, consider to install the trial version of a newer version to isolate the problem (e.g QB Desktop 2018, 2020)
Good morning, @johnpaint.
Thanks for chiming in on this thread.
Yes, we encourage everyone to update their system to the latest release to ensure that problems with printing invoices and more don't occur.
Use these guides to help you further:
Feel free to come back if you have any other questions. Have a wonderful day!
Thanks so much. I figured it out, the print was not set to send to my Epson Printer. I don't know how it got changed.
Probably a good idea, but I kinda got weary of doing that a while back and stopped. Thanks
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