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Level 1

Making Journal Entries

We just started using QB and wanted to enter the Journal Entries from Jan 2020 per month.

I have to create the journal entries but it's not allowing me to use the Account for Accounts Receivable.

We won't be using QB to create invoices since we have an AMS system that we will only be importing the summarized entry for each GL Account.  How would I enter the Journal Entries including the AR account?

QuickBooks Team

Making Journal Entries

Good day to you, ibyoung7955,


I'm here to help enter your journal entries (JE) in QuickBooks Desktop (QBDT).


Before getting started, are you getting an error when performing this task? Or you don't have the option to create this entry on your company file?


Meanwhile, you are required to tag a customer upon using accounts receivable on your journal entries. This could be the reason why QuickBooks is not letting you to enter them. See the attached screenshot below for your visual guide.


Let me guide you through on how to add a JE in QBDT:


  1. Go to the Company menu and select Make General Journal Entries.
  2. Fill out the fields to create your journal entry.
  3. Make sure your debits equal your credits when you’re done.
  4. Select Save & Close.

I've added this link for other things you can do with your entries: Create a journal entry in QuickBooks Desktop.


Keep me posted and I'll be waiting for your response on how everything goes on your end. 


Thank you and stay safe!

Level 1

Making Journal Entries

Thank you, I ended up creating a new GL Account for Receivable, we import using IIF file since we are using an AMS system for receivable and QB is pretty much for Payables only so I won't be using the Receivable part in QB.

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