I know the importance of passing the ProAdvisor certification exam, BlinkBookkeeping. Rest assured that I've got the details you need about it.
When you take the whole exam, you'll only have three attempts to pass it. You might have locked out for 60 days, that's why you're unable to take it again until 5/5/2020.
After the lockout period, re-taking the one failed section depends on the exam you're taking. You'll have an available number of attempts. Just go to the Available Trainings section to view them. If you're re-taking the QuickBooks Online 2018 exam, you're required to re-answer all of the questions in the section you failed. For more details, see the What happens if I fail to pass a section of the exam? How many attempts do I get? section through this article: Frequently Asked Questions About ProAdvisor Certification.
As always, I'd suggest visiting this website: ProAdvisor Certification Information. It provides you with links about maintaining your certification, managing your CPE credits, and resolving certification issues.
I'm just a comment away if there's anything else you need. Have a great rest of your day, BlinkBookkeeping.
Blink, what part did you fail?
I passed 9/10 and failed section 8, according "topics to review", I answered 7/9 ( 77.77% LOL) questions right (even though I'm 100% sure I answered the last two right).
what about you?
I am in exactly the same boat. I've sat through through the Module 7 & 8 tutorials three times. I have maybe 20 pages of notes. I've reviewed the slides from the powerpoint. I've reviewed the questions. Still do not pass and I do not know why or how. The support here is useless. No one responds. No one can tell me why my answers are wrong. I spoke with a guy in the Philippines. Just another useless, arrogant goof who referred me back to the tutorials.
Where do I go for help?? How can I pass this stupid, unfair, poorly written, poorly supported exam so a customer will think I know Quickbooks. Why would I ever recommend this product?
I’m a CPA. There’s no material that exists in QuickBooks that could come close in rivaling the level of difficulty of the CPA exam, however the Advanced ProAdvisor test questions are blatantly misleading. Many are worded to pick only 2 choices, when there are more than 2 answers which are correct. I’ve seen this over and over. Close your eyes and pick. Clearly this is one reason we aren’t provided any feedback on wrong answers. Keeps the number of Advanced ProAdvisors (and the add’l perks at QB’s expense) at a minimum, but also, we aren’t learning anything. And neither are our clients. There’s that.
The QBO ProAdvisor exams seem to be unnecessarily difficult, but they are not impossible to pass. It may take more time and effort and strategy than you’d like to devote to such a relatively narrow credential, but if you want it, QB makes you work hard for it.
Requiring 80% to pass each section means that for all sections with fewer than 10 questions, you cannot pass if you miss more than one. One! So it is a pretty high bar right there. Offsetting that is of course the fact that the exam is “open book”. You absolutely have to use that to your advantage. I used a combination of live webinars and self study of the supplemental materials. I then opened the PDFs of the webinar slide deck and the associated supplemental guide before taking each section. I also kept the QBO advanced sample company open on a separate browser window. I did exam parts one or two at a time so that I wouldn’t get brain fried. I screen captured each question with my answers selected and pasted them into a Word doc to save in case I did not pass. Then I submitted my sections. I passed 7 out of 10 on first try and mind you, this was after doing all the above! And as other CPAs have noted, we passed the dang CPA exam, so how can we not pass this?
When it came to retaking the 3 sections I missed, I paid careful attention to what QB said I should review - that is your only useful clue to figure out which ones you got wrong. QB tells you what learning objectives you need to review and that corresponds to which questions you answered wrong. To verify which questions those were, I went back to the supplemental guide, went to the learning objectives page, and reviewed the parts of the supplemental guide that contained those objectives. The exam questions go in the same order of objectives as the study guide, so you can back your way
into which questions you missed. Now that you know what you got right, that will help in case you get those questions repeated on your retake. Then look at the ones you got wrong and work them hard until you are confident you know where you went off course. Then when you retake the test, be extra careful on each question, resisting the urge to speed up because it’s the same things over again. This is how I was able to pass the rest of the parts on my second attempt.
All this said, I agree with those who have said that many of the questions are intentionally tricky, and often are a level of difficulty or critical thinking beyond what is specifically covered in the training and supplemental materials. A cynic may argue that this is to keep pass rate low, but an optimist would see this as adding to the implied skill level of those who do pass. The silver lining for me was that those retakes forced me to take a deeper dive on the materials which in turn helped me get to a higher comprehension level on those topics, which I suppose is the aim of the whole certification.
i exhausted my first three attempt and couldn't clear the QBO certiification with only one section to be passed in next attempt, introduction to qb, i reviewed videos for about 6 to 7 times before attempting for 2nd and third time. can you help give me insights on my test and where i am wrong. username is [email address removed]
I have taken 5 of the 10 tests for Advanced Certification. Doing one per week and have no clue yet as to
whether I am passing or not. Am doing one test per week.
I have passed the CPA exam on first try, and I am quite irritated about the following:
1. The answers to about 30% of the questions cannot be derived from any training material,
nor from any other instructional texts found online.
2. The test instructions are not clear. Example: Which 2 statements below are correct (choose all answers
that apply)? That is a serious test-designing mistake. Is it "2" or "all"? It shows me that employees who are not trained in analytical thinking designed question/answer.
3. There are sentence structure- and grammatical mistakes in every section's test. They dilute the test taker's focus.
In my opinion it takes a portion of good luck to pass this test. That's not acceptable for such complex material.
I have just the information you'll need to know if you've passed or not.
You'll know if you have passed when you don't see the Take Exam button. You can view your Advanced certification on the View Certification History page.
About the test instructions and sentence structured, I suggest sending feedback to our developers at this link: qbproadvisor.com/feedback.
Just enter the specific section and the name of the course you are working on. I'll also share with you these articles about ProAdvisor Certification. These have answers to common questions on the certification process.
Please know that we're always here if you have other questions or concerns, reach out to us anytime. Thanks for posting and have a great day ahead.
I am in the EXACT same boat. I think its deliberate, and since the materials are in no way even close to the test, and the "trick" multiple choice questions that change each time it is impossible. I have passed every other module with no problem and waiting 60 days to do it again is ridiculous since you study the same crappy material only to fail again
I think someone needs to relook at this portion. Unless of course you want our clients to use other software.
Did anyone pass the first 3 times? Id love to know!!!
Hi @Bookkeeping Etc,
We appreciate your feedback about the test instructions. They're something that we need to look into and improve our certification resources. I'd still encourage sending suggestions through this link: qbproadvisor.com/feedback.
For more queries about the ProAdvisor Certification, please don't hesitate to out our accountant support at this link here: https://quickbooks.intuit.com/accountants/support/.
We also have answers to common questions on the certification process found at this article: Frequently Asked Questions about ProAdvisor Certification.
Feel welcome to swing by anytime if you need help with anything else. We're always here to lend a hand. Take care and I wish you have a great day ahead.
Some of the time while taking the exam I couldn't even access the "links" to get the information that I needed to answer the question. The link said it was broken. Very frustrating. I found out later that if you take "too long" to take the test QBO logs you out of your account and so you can't access all you need to take the exam. Stupid.
I'm a CPA as well and passed the CPA exams at first try. I'm about to study for the QBO Advanced certification, but after reading all the comments, I got really discouraged.
I came to find out if I have to take all parts of the test in one sitting or I can take the exam after each section. So far I found only your comment about taking one test a week. Have you finished all your section tests by now? Did it work like that? I mean were you able to submit all tests taken weeks apart at once and get graded?
I appreciate your help.
It is very unfortunate that Intuit has designed a test that is poorly structured, intentionally misleading, and most importantly, where you don't actually learn from your mistakes. As a practicing CPA, who is a fractional CFO of multiple companies, I use QBO on a daily basis. I am the person who recommends which accounting system to purchase. I recently enrolled in the webinar, studied the course material, and had all of the supplemental material at hand during the exam. I carefully took the exam. I failed two parts, three times.
I just don't see the point of having an 80% passing grade with only 7 or 8 questions. At least increase the number of questions. Moreover, what is the point of misleading the test taker? Why not focus the questions on actual knowledge or ability to search for correct answers? I also find some of the responses by Intuit employees on this thread to be condescending.
This has left a real bad taste about the product...
Quickbooks desktop is a far better program. Just certified again as I do every year. The QBO cert is ridiculous and doesnt land you any more clients. It does on the desktop.
I used my three email accounts to pass QBO certificatiom exam but i failed every time i failed from any one section i dont know that what is the issue with the answers . The study material for certification do not cover exam Questions . The questions are too tough to solve if comparing with its study material .
I know exactly what you mean. I have failed section 7 twice and have absolutely no idea what I did wrong. The first time I failed I only had two suggestions on studying. The second time I had four so I think I got four questions wrong. Funny sort of, since I feel like I know the "real world" banking and tools inside and out.
Yes, there are trick questions here. This is not a test of skill. I am sorry I have no advice for you but I did want to share that I feel your frustration too!
I am wondering if all of the persons that are listed on this forum would like to work in a QuickBooks Online Advanced Pro study group to help us worked together to cover a sections that we may not have passed on the Advanced Certification.
I have tried all the study guides, training seminars videos, and still have not passed the Advanced Certification. I have one more attempt to pass 7 different sections. I have passed Advanced sections 2, 4, 6.
I would love to see if someone would be interested in working together to help all of us pass the Advanced Certification. I agree that many of questions have no answers to be found in any of the materials that are provided to us.
Any ideas where we can find some additional help because the QuickBooks Support Teams are no help with understanding why we can't find any of the appropriate answers to this Advanced Certification. This explanation of checking the study guides, video, and modules is a complete waste of time.
I haven't started paying for any of QuickBooks Online packages since I wanted to be Advanced Certified. The way I see it is that QuickBooks Online is just hurting their own company, by making it impossible for anyone to pass this Advanced Certification.
Is there anyone that has passed the Advanced Certification on this forum that can point some of us in the right direction to find answers to the material. Please don't provide assistance if you are just going to recommend the same advice as above with study guides, video, and modules.
Desperate & Frustrated...
Hi. Has anyone expressed interest in your study group? I also believe that people need to help each other, especially during this extremely stressful time. For my part, I have only the sales tax section to pass prior to the upcoming deadline I believe I know which questions I'm missing based upon screen shots of my last attempt in addition to the automated feedback from Intuit (ex. "you need to review this"). So I was locked out for 60 days and now I have only 2 attempts remaining prior to the upcoming deadline. I am desperate to pass this exam!
I have taken the Banking Tools section in the Pro Advisor cert twice (locked out twice) now and can not pass! I took screenshots of my answers this time and can not find what is wrong with my answers except that some of the answers don't match what is actually in QBO anymore. It'd also be great if they wouldn't change the questions when I have to take the second and third attempts!
I also filled out the form suggested by one of the moderators and it's glitchy too!! This is what happens when I submit:
Thanks for joining this thread, @vitanovabookkeeping.
I do appreciate your feedback about the test instructions. It would be great if you can send this personally to them so they can reevaluate each section. Just visit this website here to enter your feedback and suggestions.
You can also reach out to our accountant support directly for more queries regarding the ProAdvisor Certification. Please select this link to contact them. The page also contains several resources to help you further and hone your expertise.
Please know that we’re here to ensure your success. Don’t hesitate to leave us a message in case you have other concerns. Always take care.