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charley0667
Level 3

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

 
6 Comments 6
CharleneMaeF
QuickBooks Team

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

Your security is our top priority, charley0667.

 

Being able to reach out to our QuickBooks Support Team is possible during our office hours. This is from Mondays-Fridays 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. I'd suggest contacting them during these hours.

 

In the meantime, I encourage reporting the fraudulent activity to our Intuit Security team by sending an email at spoof@intuit.com. By doing so, they'll be able to investigate this issue.

 

In case you receive Intuit email you aren't sure about, please see our security notices for details of suspicious emails reported by other customers.

 

Also, I'd recommend browsing this article for you to easily recognize official Intuit correspondence and websites: Identify Suspicious Activity, Phishing Scams, and Potential Fraud.

 

Additionally, I've included these articles that'll help you learn more about ensuring your account's privacy and security:

 

 

Please come back and keep us posted on your progress in reporting this issue. I'm determined to ensure your QuickBooks account is always secure.

1978Dodge
Level 1

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

I have incurred fraudulent activity though my QuickBooks account. Trace # 021000026975475.

Please give me a call at XXX-XXX-XXXX Thank you

Tori B
QuickBooks Team

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

Hello, @1978Dodge

 

Thanks for taking the time to share your concerns here in the QuickBooks Community. 

 

As my colleague mentioned above, you'll want to report any fraudulent activity to our Intuit Security team by emailing spoof@intuit.com. By doing so, they'll be able to investigate this issue.

 

However, if any changes, etc., have been made to your account, I encourage you to contact our Support Team as soon as possible. This way, an agent can review your account in a secure environment and investigate this matter further. You can contact our team by using the link I've included below. 

 

 

Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care! 

NNuts
Level 1

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

The [email address removed] email address just bounced back.  Has the email address changed?

Boater1001
Level 1

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

I would like to forward a bill that looks like it was sent from your company to me. But with speaking with your employee Joy she claims there is no bill there. If this is the case this is phasing and a very good fraud

 

Payment receipt

David Ferro, thank you for your payment.

Customer account: *1673
Payment date: Dec 02, 2022
Payment total: $583.18
Payment method: Credit card *8424
Reference #: P1-78732376
Payment details
QtyItemPayment
(includes sales tax)
1Intuit QuickBooks Plus Annual Subscription$583.18
 Total payment:$583.18

Purchase information

Billing address:
Permire Marine Captain Services 
CHANNAHON IL 60410
JoesemM
Moderator

Need help reporting fraudulent activity on my quickbooks card, but it looks like Quickbooks doesn't have people working on the weekends. Any suggestions?

Hi there, @Boater1001.

 

Thanks for bringing this matter to our attention. I'm here to help share how we can prevent these fraud activities claiming to be affiliated with Intuit.

 

Since there's no bill in your transaction history as mentioned by our support agent, I'd recommend reporting this to our Intuit Security team so they can review it. You may go to Intuit Online Security Center and select the Go to security notices section. Once done, click Report a suspicious email to file a report.

 

Also, I encourage reading this article to learn how to recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

 

I'll be around the Community if you have other questions. Please don't hesitate to let me know in the comment section. Take good care!

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