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anonymous6
Level 3

New criteria for publishing Pro Advisor profiles

Hi All,

 

This is Intuit's response at that time: -

 

Thank you for submitting your information and expressing interest in being published on the Find-A-ProAdvisor Directory.

We are not able to publish your profile on the Find-A-ProAdvisor directory at this time because your submitted information cannot be verified. All of the documentation you submitted with your application has been deleted.

We appreciate your interest in the Find-A-ProAdvsior Directory and wish you the best for your business.

Kind Regards,
Intuit Customer Care

 

I also successfully completed the QBO ProAdvisor Recertification examination in early part of May 2021 and Intuit indicated that they will post me a complementary gift for sitting the QBO ProAdvisor Recertification examination. So I filled out the online form with my mailing information in order to receive this gift. I have not received any gift from Intuit in the mail.

jamespaul
Moderator

New criteria for publishing Pro Advisor profiles

Hello, anonymous6.

 

Congratulations on getting a gift from the examination! I'm sure you're excited to receive it, and I'm here to point you to the right direction on how to get it. I'll also help you with the profile publishing. 

 

About your profile, I would recommend reviewing your information in your account and ensure it is correct. Make sure it matches with the details on what you've given when you're about to publish your profile.

 

Here's how: 

 

  1. In QuickBooks Online Accountant, click the Profile icon right next to the Gear button. 
  2. Review on each section, then click the Edit ✎ button to update your details
  3. Once done, click Save.

 

Regarding the gift, I would recommend contacting our ProAdvisor support agents.

 

They can check your examination gift and ensure it is mailed to you. Go to this link and use the phone number on Step 1https://accountants.intuit.com/accounting/lp/proadvisor/welcome.jsp.

 

Our support agents can also check your profile details if you're still having issues publishing it. 

 

Ready to add your first client in your practice after publishing your profile and getting the gift? You can check this article for the steps and details: Add clients to QuickBooks Online Accountant.

 

I'm always here to support you and your clients. Don't forget to visit the Community space if you need more help with your profile or managing your companies. 

anonymous6
Level 3

New criteria for publishing Pro Advisor profiles

@jamespaul 

Thank you for the information. I am unable to edit my company's mailing address of my Profile in order to be approved to be added to Find-A-ProAdvisor Directory Listing. Please advise.

 

Kind regards,

 

Anonymous6

Kristine Mae
Moderator

New criteria for publishing Pro Advisor profiles

Good work for trying the steps provided by my colleague, Anonymous6. Let me route you to the right department.

 

I suggest reaching out to our Proadvisor support so an agent can help you with editing your company's information. Here's how:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Accountant.
  3. Click Need to contact Intuit Accountant Support?.
  4. Select either Get Phone Number or Start a Message.

Feel free to visit the Community if you have other concerns. We'll be around to assist you. Take care!

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