I can provide some information about the error you're having when categorizing your expenses, millerautotrans.
We've notified our engineers to investigate missing categories when creating expenses using the iOS mobile app. We anticipate having an update soon to resolve this issue.
In the meantime, we recommend reaching out to our Customer Support Team. By doing so, you'll be added to the list of affected users and receive an email notification once we resolve it. You can contact our Customer Support and then let them add you to Investigation No. 105728.
Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Go to the Search tab and click on the Contact Us button.
- Provide us with some information about your concern in the What can we help you with? box and click on Continue.
- You'll now be provided options on how to connect to our Customer Support.
You can find more information about the various types of support we provide and their availability in this article: QuickBooks Online Support.
Consider using a mobile browser on your phone to log in. Here's the login page for QuickBooks Online.
Once resolved, here's more information on updating any information in an expense from the app: Change an expense using the QuickBooks Online app.
Let us know in the Reply section if you need more help or information about categorizing your expenses using the iOS mobile app. We're always here to assist.
