Privacy Issue-revenues shown to 1099 contractors

Hello, @erinb007. Ensuring the security and safety of our business information is very important. Currently, 

It is our top priority to resolve the issue with your account privacy. As much as I would love to get updates about this, our Customer Care team can help you further as they can securely get details with the escalated case.

Here's how to reach them:

1. Sign into your QuickBooks Online company.
2. Click on the Help (?) button.
3. Go to the Assistant tab.
4. Enter a question or topic you need help with. If you decide you need further assistance, you can still choose to Talk to a human.

Please review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

Additionally, I've included these articles that'll help you in preparing and filing your 1099s. This ensures you're able to file them on time:

• Understand Which Contractors Need 1099s
• Create and File 1099s using QuickBooks Online

I want to ensure you can move forward with a secure and safe account. I am just a comment away if you need more help.

@Ethel_A  "As much as I would love to get updates about this, our Customer Care team can help you further as they can securely get details with the escalated case."

For as much enthusiasm as the staff here professes to have, it never seems to quite extend to reading what the users have written.

Here, let me help you out. I'll bold the important bits.

@erinb007  said "Hi, I have been emailing back-and-forth with an into it representative for months trying to ensure that my 1099 contractors only have access to extend invoices and do not have access to any revenue information. I was assured that they do not, but this is incorrect. my six contractors have been able to see our monthly revenues each time they log into QuickBooks online .

I’ve escalated this up the chain of commands at QuickBooks and I’m being told that there is nothing they can do."