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dreamteamusa
Level 1

QB Enterprise rebnew Fees

As everyone knows due to COVID 19 all business are suffering

Specifically, our which is directly connected with Food Service and Restaurants and catering companies

 

We are using QB Enterprises 2020 and It is Due for Renewal

i have requested QB to help me out with monthly payment than a one-time payment  of the large amount 

She added up additional $37+slaes tax to my monthly charges making me pay an additional $444

 

One side we are struggling as business has really bad another side this corporation not ready to help us as small business 

 

I am sure lot of My Small Businessman having the same issue with QB  

pls raise the Voice 

   

 

6 Comments
Kristine Mae
QuickBooks Team

QB Enterprise rebnew Fees

I know how the pandemic affected so many businesses these days, Dreamteamusa.

 

It affected all of us in many ways, especially with business owners like you. That's why we're striving to help our customers. We don't like to see you upset and inconvenienced. 

 

I can provide a possible reason for the rate. It could be you had promotional discounts that have now expired, and you're now billed the regular price. Although, we want this better checked and resolved for you. Since this is a public forum, I'd suggest reaching out to our customer care support. This way, an agent can help you resolve the charges and can give you options. Here's how:

  1. Click Help inside QuickBooks.
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "Subscription charge" in the description box, then click Continue.
  5. Select either Message an Agent or Talk to a Specialist.

Please know we're just around if you need our help. You're always welcome to post in the Community. Take care!

Fiat Lux - ASIA
Level 15

QB Enterprise rebnew Fees

@dreamteamusa 

How many user license do you have? Consider downgrading to Premier with a one time license instead.

dreamteamusa
Level 1

QB Enterprise rebnew Fees

Thanks For Your Suggestion - But Its not easy to Downgrade from Enterprise to Premier 

If you have some suggestion or know the way to doing it Let Me Know  

as on this point i am ready to do anything to save money 

dreamteamusa
Level 1

QB Enterprise rebnew Fees

Thanks For Yr Consoling Reply but that's not Right will not Help 

I am not New QB Enterpriser user who is using promotional discounts   

As last year only we have downgraded  my QB enterprise by removing the advance inventory function

and Limit User to Max 2 

that's the reason you had lower prices (it was not promotion nor any discount) 

Tell me 

As if I deiced to Go BY Downgrading TO QB Enterprise to QB Premium Can I do That ???   

Fiat Lux - ASIA
Level 15

QB Enterprise rebnew Fees

@dreamteamusa 

You need purchasing a 3rd party downgrade service. Check our profile name and send your business email address to us in a private message. Should you need to have a multi warehouse feature, you may consider using a 3rd party inventory management app to integrate with QBD Premier.

dreamteamusa
Level 1

QB Enterprise rebnew Fees

Basically QB is saying this is what we have and this is what we charge if you can afford you stay or you are very welcome to go away 

Why can't they offer discounts on case to case basis as our banks credit card company giving 

As QB user and community we should not ignore this monopolies

 

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